European legislation regulates rights and obligations of passengers in rail transport through Regulations (EC) no. 1371/2007.
EC Regulations 1371/2007 (ITA)
Regulation (EC) No 1371/2007 (EUR)
European legislation regulates the rights of passengers transported by bus through Regulations (EU) no. 181/2011.
EU Regulations 181/2011 (ITA)
Regulation (EU) No 181/2011 (EUR)
It is possible to submit notifications to the Transport Regulatory Authority – Nizza Road no.230 - 10126 Torino, regarding the rights of passengers, only after having filed a complaint with Ferrovie del Gargano and after ninety days from sending.