The undersigned expresses his own free and informed consent for the processing of his data by the Ferrovie del Gargano S.r.l., for the purposes and with the methods described in the informative note of which he declares to have taken note.
Users wishing to submit complaints must in any case indicate, in addition to their personal details and address with a copy of the identity document, all elements necessary for the identification of the circumstances that led to the dissatisfaction or non-fulfillment by the company that are the object of the claim itself or copy of the ticket or subscription. Complaints without these requirements will not be taken into consideration.
It is possible to submit reports to the Transport Regulatory Authority - Via Nizza n. 230 - 10126 Turin, with regard to passengers' rights, only after having submitted the complaint to Ferrovie del Gargano and after ninety days from sending. http://www.autorita-trasporti.it/site/
Kind customers are invited to use the appropriate form; any emails sent from the wrong sections will not be managed by our offices.